Setup Guide

Resident Page User Guide

1. Managing Moved-Out or Deceased Residents

  • If a resident has moved out of your facility, click the "X" icon in the top-right corner of their resident card.
  • All data for this resident will be securely stored in our system for five years.
  • If you would like to retain the data beyond that period, please contact our support team.
  • To mark a resident as Deceased, select the "Deceased" option and confirm by typing the resident's name.
  • ⚠️ Once confirmed, this action cannot be undone.


2. Updating or Editing a Care Plan

  • Go to the Current Care Plan page under the specific resident.
  • Click Edit next to the task you want to update.
  • Alternatively, click the Smart Setup button to reprocess the Care Plan using AI for updates.
  • This allows you to easily refresh task lists whenever new Care Plan information becomes available.


3. Managing Medications

  • If you receive a new physician order, click the Smart Setup button and upload the new order.
  • The AI system will automatically extract and add new medications.
  • Please review all added medications carefully to ensure accuracy.
  • You can also:
    • Edit medication details
    • Delete discontinued medications, or
    • Print the full medication list
  • These actions are available from the Current Medication page.


4. Viewing Resident Profile

The Profile page contains comprehensive resident information, including:

  • Personal background (e.g., marital status, children, religion)
  • Physical abilities and medical conditions
  • Health information (hearing, vision, dietary preferences, hygiene, toileting, mobility)
  • Cognitive and emotional health

To update any section, click Edit in the upper-right corner of the section.


5. Managing Appointments & Calendar

  • You can add resident appointments directly to their personal calendar.
  • These appointments automatically sync to:
    • The Tasks page, and
    • The Admin's calendar

To add or edit an appointment:

  1. Click a date on the calendar.
  2. Enter the title, details, and time.
  3. Choose whether it repeats (e.g., daily, weekly, bi-weekly).
  4. Click Submit to save.

Example:

  • Title: Doctor Appointment
  • Content: Annual check-up
  • Start Time: 10/13/2025, 9:00 AM


6. Progress Notes

  • Progress notes are automatically recorded by the system.

To manually add a note:

  1. Go to the Progress Notes page.
  2. Click + Create.
  3. Choose the resident and toggle the relevant note categories, such as:
    • Behavior or Mood Changes
    • Family Communication
    • Healthcare Provider Updates
    • Medication or Diagnosis Changes
    • Mobility and Activities
    • Hygiene and Personal Care
    • New Symptoms or Complaints
    • Sleep Patterns
    • Other
  4. Input your note and click OK to save.

Example:

  • Family Communication: Spoke with daughter about upcoming medical appointment. Family appreciative of care updates.